Privacy Policy

This Privacy Policy explains how The Plane OÜ ("The Plane", "we", "us", or "our") collects, uses, and protects information when you visit theplane.co. We are committed to handling your data with care and in compliance with the General Data Protection Regulation (GDPR) and applicable Estonian law.

1. Who We Are

The data controller is:

• The Plane OÜ
• Registry code: 17435707
• Sepapaja tn 6, Tallinn, 15551, Harju maakond, Estonia
• Contact: crew@theplane.co

2. What Data We Collect

Analytics (Google Analytics)
We use Google Analytics (GA4), a web analytics service provided by Google Ireland Limited, to understand how visitors use our website. Google Analytics uses cookies to collect information such as pages visited, time spent on the site, referrer URLs, approximate location, and device/browser type. This data is processed by Google and may be transferred outside the EEA; Google participates in the EU–US Data Privacy Framework. We have enabled IP anonymisation where available. For more information, see Google's Privacy Policy.

Email Communication
When you contact us at crew@theplane.co, your email and any information you share are received and stored via Gmail (Google Workspace). Google processes this data as a sub-processor under their Data Processing Agreement. We use this information solely to respond to your enquiry. We do not add you to any mailing list without explicit consent.

3. Legal Basis for Processing

• Analytics: Legitimate interest (Art. 6(1)(f) GDPR) — understanding aggregate website usage in order to improve it. Note: as Google Analytics sets cookies, we are working to implement a consent mechanism; until then, analytics cookies are limited to what is described below.
• Email communication: Legitimate interest / performance of a contract (Art. 6(1)(b) and (f) GDPR).

4. Cookies

This website uses Google Analytics, which sets cookies to measure aggregate visitor behaviour (pages visited, time on site, referrer, approximate location, device/browser type). We do not use advertising or cross-site tracking cookies. You can disable Google Analytics cookies in your browser settings, or use a browser extension such as Google's Analytics Opt-out add-on.

5. Data Retention

• Analytics data is retained by Google Analytics according to our configured retention settings (currently 14 months), after which it is automatically deleted.
• Email correspondence is retained for as long as is reasonably necessary for business purposes, and no longer than 3 years after the last interaction.

6. Your Rights

Under the GDPR, you have the right to:

• Access personal data we hold about you
• Request correction or erasure of your data
• Object to or restrict processing
• Lodge a complaint with the Estonian Data Protection Inspectorate (aki.ee)

To exercise any of these rights, contact us at crew@theplane.co.

7. Data Transfers

Data collected via Google Analytics and Gmail may be transferred to and stored on Google's servers, including outside the EEA; Google participates in the EU–US Data Privacy Framework as the safeguard for such transfers.

8. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

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Questions? Write to us at crew@theplane.co